Emida has more than 20 years of experience in providing software and services for telecom operators, distributors and retailers worldwide with a focus on prepaid mobile recharge and postpaid mobile payments. Emida prides itself on delivering highly customized and scalable solutions to support the needs and growth of its customers. Emida maintains a presence in 37 countries throughout the Caribbean, Central America, North America, Asia and the Pacific. Emida has offices in the U.S.A., Colombia and Mexico.
Our desire to innovate and customize our technology is borne from the concept that we are both the creators and users of our proprietary systems as, in addition to serving customers in dozens of countries, we employ our technology in our own U.S. and Mexican electronic recharge and prepaid services distribution businesses. Emida is constantly focused on innovation and implementing tools that provide a flexible system in the markets in which we serve.
Emida’s core business is the development and licensing of our Electronic Recharge & Distribution Management System. Our focus on this business, and our use in our own distribution business of the very same platform we offer to our customers, allows us to offer the best solution in the market. Emida’s Electronic Recharge & Distribution Management System is among the best in the world and offers a variety of products and services including:
o Domestic Wireless
o International Wireless
o Pinless Dialing
o Bill Payment
o SIM Activations and Instant SPIFFs
o The InstaPay dealer portal - fully modernized sales portal giving dealers access to instant spiffs, activations, ach invoices, favorite product configuration, dashboard with real-time commission and spiff verification, etc.
o 24/7/365 world class, bilingual customer support managed in-house out of our Bogota office
o State-of-the-art processing, settlement, and back-office infrastructure
o Flexible product options – add your own products to the mix
o Flexible settlement process
o Flexible point-of-sale-options (PC, smart phone, smart terminal, API)
o Web based administrative tools / real-time reporting of the distribution channel
o Account management – the most responsive and compassionate team in the business.